Privacy Policy — aztec88

This Privacy Policy ("Policy") is published by aztec88 ("we", "us", "our", "the Platform") and applies to all personal data collected from users ("you", "Player", "User") of the aztec88 website athttps://aztec88.cam and any associated mobile interfaces or services.

aztec88 is committed to protecting the privacy and security of all personal information we hold. We process personal data in accordance with applicable international data protection standards and the requirements of our gaming licence. This Policy sets out, in plain English, precisely what data we collect, why we collect it, how we use and protect it, and what rights you have over.

This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, both of which are incorporated by reference.

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" means any information that identifies or could reasonably identify a living individual, either alone or in combination with other data.
• "Processing" means any operation performed on personal data, including collection, storage, use, disclosure, and deletion.
• "Data Controller" means aztec88, the entity that determines the purposes and means of processing personal data.
• "Data Processor" means any third-party entity that processes personal data on behalf of aztec88 under a written agreement.
• "KYC" means Know Your Customer — the identity and age verification process required under our licensing obligations.
• "Cookies" means small text files placed on your device by the aztec88 website for session management, analytics, and preference storage.
• "Third Party" means any entity other than aztec88 and the Player.
• "Sensitive Data" means personal data that warants heightened protection, including identity document details and financial account information.

aztec88 collects the following categories of personal data, depending on the nature of your interaction with the platform:

aztec88 collects personal data through the following means:

4.1 Directly From You

The majority of personal data we hold is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal, contact our customer support team, or participate in promotions. You can control the information you provide to us at all times.

4.2 Automatically Through Technology

When you visit the aztec88 platform, we automatically collect certain technical and usage data through cookies, web beacons, server logs, and similar tracking technologies. This data is used primarily for platform security, fraud prevention, and service improvement. See Section 11 for full details on our Cookie Policy.

4.3 From Third Parties

We may receive certain data from third-party service providers in the course of operating the platform. This includes identity verification results from KYC service providers, transaction confirmation data from payment processors such as DuitNow, FPX, and e-wallet operators, and fraud screening results from our security partners.

We process your personal data for the following clearly defined purposes:

• Account Administration: Creating, maintaining, and closing your player account, including authentication and security management.
• Identity & Age Verification (KYC): Confirming that you are aged 21 or above and that your identity matches the information provided at registration, as required by our gaming licence.
• Payment Processing: Processing deposits and withdrawals in MYR via your chosen payment method, including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB Bank, Public Bank, Hong Leong Bank, and supported cryptocurrencies.
• Gaming Services Delivery: Enabling you to access casino games, sports betting markets (including Liga Super Malaysia, EPL, and UFC), live dealer tables, and other platform features.
• Regulatory Compliance & AML: Meeting our anti-money laundering (AML), counter-terrorism financing (CTF), and fraud prevention obligations under our international licensing requirements.
• Responsible Gambling: Monitoring gaming activity to identify potential problem gambling indicators, applying deposit and loss limits, and administering self-exclusion requests.
• Customer Support: Responding to your enquiries, complaints, and dispute requests through our 24/7 support team.
• Marketing & Promotions (with consent): Sending promotional offers, bonus notifications, and event communications where you have opted in to receive such communications. You may withdraw consent at any time.
• Platform Security & Fraud Prevention: Detecting, investigating, and preventing fraudulent, abusive, or prohibited activity on the platform.
• Analytics & Improvement: Analysing aggregated and anonymised usage data to improve platform performance, user experience, and product offerings.

aztec88 processes your personal data on the following legal grounds:

• Contractual Necessity: Processing required to perform our contract with you — including account registration, payment processing, and gaming service delivery.
• Legal Obligation: Processing required to comply with our licensing obligations, including KYC verification, AML screening, age verification, and regulatory reporting.
• Legitimate Interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, responsible gambling monitoring, and analytics — provided these interests are not overridden by your data protection rights.
• Consent: Processing for which you have provided clear, specific, and freely given consent — primarily the sending of marketing and promotional communications. Consent may be withdrawn at any time by contacting our support team.

aztec88 does not sell, rent, or trade your personal data to any third party. We may share personal data only in the following strictly limited circumstances:

7.1 Service Providers & Data Processors

We share data with carefully selected third-party service providers who process data on our behalf under binding data processing agreements. These include:

• Payment processors and e-wallet operators (for DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong Bank, and cryptocurrency networks)
• KYC and identity verification providers
• AML and fraud screening services
• Cloud infrastructure and data hosting providers
• Customer support software providers
• Certified casino game providers whose titles are offered on the platform

7.2 Regulatory & Legal Authorities

We may disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where required to do so by applicable law, by court order, or where we have a good-faith belief that disclosure is necessary to prevent fraud, harm, or illegal activity.

7.3 Business Transfers

In the event of a merger, acquisition, asset sale, or restructuring of the aztec88 business, personal data held by us may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. Registered players will be notified of any such transfer and their rights in relation to it.

As an internationally licensed gaming platform, aztec88 may transfer personal data to, and process it in, countries outside of Malaysia. Where such transfers occur, we ensure that adequate safeguards are in place to protect your data. These safeguards may include contractual data transfer agreements incorporating internationally recognised data protection clauses, or transfers to jurisdictions that provide an adequate level of data protection assessed by relevant international standards.

You may request information about the specific safeguards applied to any international transfer of your personal data by contacting our support team at the email address listed in Section 15.

aztec88 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law and our licensing obligations. The following indicative retention periods apply:

Upon expiry of the applicable retention period, personal data will be securely deleted, anonymised, or pseudonymised, unless a longer period is required by a specific legal obligation.

aztec88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS Encryption: All data in transit between your device and our servers is encrypted using industry-standard TLS 1.2 or higher.
• Encryption at Rest: Sensitive personal data stored on our servers — including identity documents and financial account details — is encrypted at rest.
• Two-Factor Authentication (2FA): Players are encouraged to enable 2FA on their accounts. Staff with access to personal data systems are required to use 2FA.
• Access Controls: Personal data is accessible only to authorised personnel with a demonstrated need-to-know basis. Access rights are reviewed regularly.
• Regular Security Audits: Our platform undergoes regular independent security penetration testing and vulnerability assessments.
• Fraud Monitoring: Real-time fraud detection systems monitor all transactions and account activities for suspicious patterns.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, aztec88 will notify affected players without undue delay and take all reasonable steps to mitigate the impact.

11.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the website to remember your preferences, maintain your login session, and collect analytics data. aztec88 uses cookies and similar tracking technologies as described in this section.

11.2 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the platform to function. These include session management cookies, security tokens, and fraud prevention identifiers. These cookies cannot be disabled without significantly impairing your ability to use the platform.
• Functional Cookies: Remember your preferences such as language settings, display preferences, and game history to personalise your experience.
• Analytics Cookies: Collect aggregated, anonymised data about how players use the platform — such as pages visited, features used, and session durations — to help us improve our service.
• Security Cookies: Used to detect and prevent fraudulent use, bot activity, and multiple account creation attempts.

11.3 Managing Cookies

Most web browsers allow you to manage cookie preferences through their settings menus. You can configure your browser to refuse non-essential cookies, delete cookies after each session, or receive a notification before any cookie is placed. Please note that disabling certain cookies may affect platform functionality. The aztec88 platform does not currently respond to "Do Not Track" browser signals.

aztec88 recognises and upholds the following data protection rights for all players. To exercise any of these rights, please contact us using the details in Section 15. We will respond to all verified requests within 30 days.

• Right of Access: You have the right to request a copy of the personal data we hold about you, together with information about how and why it is processed. This is commonly referred to as a "Subject Access Request".
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
• Right to Erasure ("Right to Be Forgotten"): In certain circumstances, you may request that we delete all personal data we hold about you. This right is subject to our legal retention obligations — for example, we cannot delete transaction records that we are required to retain under AML regulations.
• Right to Restriction of Processing: You may request that we restrict how we process your personal data in specific circumstances, such as where you contest the accuracy of the data or object to our processing on legitimate interest grounds.
• Right to Data Portability: Where processing is based on your consent or contract, you may request that we provide your personal data to you in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data where we rely on legitimate interests as our legal basis. You also have an absolute right to object to processing for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

aztec88 is strictly an adult gaming platform for players aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21. Age verification is a mandatory step at account registration and again at the point of first withdrawal.

If we become aware that personal data has been submitted by or on behalf of an individual under 21 years of age, we will immediately suspend the relevant account, delete all associated personal data to the extent permitted by our regulatory obligations, and where appropriate notify relevant authorities.

If you are a parent or guardian and believe that a minor in your care has registered an account on aztec88, please contact our support team immediately at [email protected] (plain text only — not a clickable link).

aztec88 reserves the right to amend this Privacy Policy at any time. Where changes are material — such as changes to the types of data we collect, the purposes for which we use it, or the rights available to you — we will notify registered players by email to the address on their account, and by posting a prominent notice on the platform, at least 14 days before the changes take effect.

Minor or administrative updates (such as clarifications that do not affect your rights or our practices in substance) may be made without prior notice, and the "Last Updated" date at the top of this Policy will be revised accordingly.

Continued use of the aztec88 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the updated Policy, you must cease using the platform and may request account closure in accordance with our Terms & Conditions.

The current version of this Privacy Policy is always available at https://aztec88.cam/privacy-policy.

For any questions, concerns, or requests relating to this Privacy Policy, or to exercise any of your data protection rights as described in Section 12, please contact the aztec88 team through the following channels:

• 24/7 Live Chat: Available directly on the aztec88 platform — the fastest route to our support team for urgent data matters.
• Data Enquiries & Privacy Requests: [email protected] (displayed as plain text — not a clickable link)
• General Enquiries: [email protected] (displayed as plain text — not a clickable link)

Our support team is available around the clock and serves players across Malaysia — including Kuala Lumpur, Petaling Jaya, Shah Alam, Penang, Johor Bahru, and Bangsar. We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 days of receipt.